I wish more information about soldiers or kits in webstore:…
How can I purchase Toy Soldiers?
- Contact us by email to: AtlanticPlus@gmail.com specifying the requested information (and/or other photos), we'll reply in the shortest time possible.
How much is the shipping cost?
- Go to the " AtlanticPlus shop " in this site. You can purchase item through the automatic procedure " Add to cart" , with payment via PayPal (from PayPal account or credit card).
- You may also contact us for a purchase if you prefer. Send an email to: AtlanticPlus@gmail.com to request your item.
Which are the accepted form of payments? How can I pay?
- The cost of packaging and shipping is additional 12,40 EUR , fixed, independently from the number and the weight of the acquired objects, to any destination in Europe (although we ship worldwide, the cost outside Europe is a little higher). Our policy allows proportional savings when purchasing more than one item. Special agreements may be discussed via mail to: AtlanticPlus@gmail.com .
What about the shipment and the delivery of purchased items?
- with PayPal, credit card via PayPal for mutual safety, or bank transfer to EU bank. In case of payment with bank transfer, pls. contact AtlanticPlus@gmail.com in order to receive the IBAN/BIC information.
- Items are mailed registered and insured (insurance included in the shipping cost) within 48 hrs from the reception of the payment, except different instructions from purchaser.
- The items are packed with professional material in order to avoid any damage during the shipment.
- Times of delivery to the majority of European destinations are generally 5-6 days.
- Once received the payment, an email is sent to the purchaser with the following information: confirmation of the reception of the payment, confirmation of the shipment, shipment date, tracking number, weight of the sent package.
Which guarantees are you offering?
- All items of AtlanticPlus are guaranteed originals and conform to the photos and the descriptions supplied (" satisfied or money back "). We assume all responsabilies except those deriving from illegal damaging, thefts and errors of the mail service. In any case, the packages are insured. In extreme cases (currently the statistics probability are inferior to the 2.5 on 10,000 shipments) AtlanticPlus will anyway operate for all possible assistance.
- AtlanticPlus.eu is member of the association " International List of Scales Model Related Web site " as well as " top 1000 Reviewer eBay" of toy soldiers. As such it guarantees an ethical and professional behavior in the management of each transaction.
- AtlanticPlus operates sometimes also on eBay, where an independent appraisal of our reliability is certified by the system of " eBay feedback ", with the evaluation of previous buyers. The eBay feedbacks of AtlanticPlus (always 100% positive) can be verified, also in detail, at this link: http://myworld.ebay.com/atlanticplus .
- eBay supplies also a " ranking " of the performance as a seller in comparison to the average. We are glad to publish ours (updated Sep. 2011) testifying that our service is perceived like an excellent one, with each rank above the average:
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- Other? : contact us by email at: AtlanticPlus@gmail.com !